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Lola Wireless Communications and Consulting E911

Lola Wireless Communications and Consulting provides safe and reliable means of communication in times of emergency. E911 Dialing service operates differently than traditional 911. Lola Wireless Communications and Consulting uses the account information you provide during your signup process to maintain and update your E911 registration.

e911 Terms & Conditions

Due to recent pursuant FCC rulings and regulations, All customers who are using Lola Wireless Communications and Consulting services as their primary residential or business telephone carrier must activate 911 Emergency Services on at least one of their numbers.

Enhanced 911, the portion of our 911 service which delivers physical address information to your local PSAP is not guaranteed. It is possible that your physical address information may not be passed to the PSAP dispatcher. On occasions such as this you will be required to give the dispatcher the location of your emergency in order to receive emergency service assistance.

Enhanced 911 service is not available to every location within the United States at this time. For locations e911 is not currently available; You will be required to announce the location of your emergency to the PSAP dispatcher.

Due to the nature and instability of VoIP networks, we cannot and do not guarantee your emergency call will complete. Loss of power, Internet access and or several other conditions may cause 911 to be inoperable. We have no control over those types of situations therefore are not held liable. Lola Wireless will do everything within their power to prevent service outages within it’s network.

In order for e911 address information to be passed to your local PSAP dispatcher, you must provide correct address and location where the services will be used and installed. Therefore, by agreeing to these Terms & Conditions you the customer agrees to provide the correct address where service will be installed. Failure to provide Lola Wireless with the correct address will result in a non-refundable $300 surcharge per 911 call.

By using Lola Wireless Communications and Consulting Enhanced 911 service, Customer agrees that Lola Wireless Communications and Consulting, it’s contractors, executives, members, customers, agents, employees, carriers, 911 providers, and any anyone else associated with Lola Wireless Communications and Consulting is not held liable for emergency calls failing, even if it is determined that it is the fault of Lola Wireless Communications and Consulting or it’s associates. Customer further agrees that they will notify their Customers, contractors, agents, employees, associates, shareholders, partners, and anyone who may use the Lola Wireless Communications and Consulting 911 service of our limitations and make Customers agree to not hold Lola Wireless Communications and Consulting or Customer liable.

Customer will be charged a regulatory recovery fee of $2.75 per month for each DID submitted to the e911 database. This fee is non-refundable. Failure to enable e911 service will result in a non-refundable $300 surcharge per 911 call.

Remember that our 911 Dialing service will not function in the event of a broadband or power outage or if your broadband, ISP or Lola Wireless Communications and Consulting phone service is suspended or terminated.

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